Who Stole My Customer? Winning Strategies for Creating and Sustaining Customer Loyalty
Services marketing : people, technology, strategy by: Wirtz, Jochen Published: Up your service! Marketing plans : what to know and do to make a successful plans by: Linton, Ian Published: The new relationship marketing : how to build a large, loyal, profitable network using the social Web by: Smith, Mari Published: The new marketing conversation : creating and strengthening relationships between buyer and sellers by: Stein, Donna Baier Published: What customers like about you : adding emotional value for service excellence and competitive advantage by: Freemantle, David Published: Customers run your compony, they pay the bills Published: Customer satisfaction : The other half of your job by: Scott, Dru, Dr.
Award winning customer service : ways to guarantee great performance by: Evenson, Renee Published: The value profit chain: treat employees like customers and customers like employees.
Earl, Schlesinger, Leonard A. Customer service: a practical approach.
Strategic marketing association
Raving fans : a revolutionary approach to customer service by: Blanchard, Kenneth Published: Stop selling, start partnering : the new thinking about finding and keeping customers by: Wilson, Larry Published: The customer signs your paycheck by: Cooper, Frank Published: Stand out social marketing : 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presence by: Lewis, Mike,, Published: Sun Tzu strategies for marketing : 12 essential principles for winning the war for customer by: Michaelson, Gerald A.
Customer service : career success through customer satisfaction.. Start listening to Coaching for Leaders on your phone right now with Player FM's free mobile app, the best podcasting experience on both iPhone and Android. Your subcriptions will sync with your account on this website too. Podcast smart and easy with the app that refuses to compromise. Play later. Manage episode series By Dave Stachowiak.
Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Key Points The seven questions from The Coaching Habit provided a framework for the kind of culture that would best serve the non-profit partners of Advisors for Change.
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