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Guide Who Stole My Customer?? Winning Strategies for Creating and Sustaining Customer Loyalty

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Who Stole My Customer? Winning Strategies for Creating and Sustaining Customer Loyalty

Services marketing : people, technology, strategy by: Wirtz, Jochen Published: Up your service! Marketing plans : what to know and do to make a successful plans by: Linton, Ian Published: The new relationship marketing : how to build a large, loyal, profitable network using the social Web by: Smith, Mari Published: The new marketing conversation : creating and strengthening relationships between buyer and sellers by: Stein, Donna Baier Published: What customers like about you : adding emotional value for service excellence and competitive advantage by: Freemantle, David Published: Customers run your compony, they pay the bills Published: Customer satisfaction : The other half of your job by: Scott, Dru, Dr.

Award winning customer service : ways to guarantee great performance by: Evenson, Renee Published: The value profit chain: treat employees like customers and customers like employees.

Earl, Schlesinger, Leonard A. Customer service: a practical approach.

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Raving fans : a revolutionary approach to customer service by: Blanchard, Kenneth Published: Stop selling, start partnering : the new thinking about finding and keeping customers by: Wilson, Larry Published: The customer signs your paycheck by: Cooper, Frank Published: Stand out social marketing : 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presence by: Lewis, Mike,, Published: Sun Tzu strategies for marketing : 12 essential principles for winning the war for customer by: Michaelson, Gerald A.

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Four Keys To Building Customer Loyalty - How To Retain Customers

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